Viral Video: WSJ Finds a Few Formulas
Today’s Wall Street Journal special section on small business includes a feature on entrepreneurs looking to cash in on the viral video wave (subscription only, at least until Rupert Murdoch has his way). While acknowledging that luck and timing are big contributors to any successful viral video, the Journal pinpoints a few key factors that lead to gold, including “Be Funny,” “Tap Into Current Events,” and—our favorite—“Get Your Customers Involved.”
The example given for the last formula is an Atlanta-based restaurant called Moe’s Southwest Grill. The company encouraged customers to send in 30-second video clips about its burritos, which were posted to a Web site. Visitors voted for the favorites, and Moe’s picked a winner from the top 20 (the winner received Moe’s burritos for life). Sales increased since the promotion ran and its e-mail marketing database grew.
We have a stake in making user-generated content more accessible to the masses, so of course we’re glad to read this type of success story. But we truly believe that users make the best evangelists for your brand, and user-generated video is an ideal way to spread your message.